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What is the Information Technology Services (ITS) Helpdesk?

The ITS helpdesk is operated by Information Technology Services, which oversees the university's computing needs. The ITS helpdesk supports faculty, staff, and students with any computing systems that are operated by ITS.

What does the helpdesk do?

The ITS helpdesk provides technical support for:

  • Novell Accounts
  • Groupwise Email
  • Safari
  • Blackboard
  • Wireless Internet

Contacting the ITS helpdesk

There are many ways to contact the ITS helpdesk:

Contact Information


400 E. University Way
Ellensburg, WA 98926
963-2200
email: resnet@cwu.edu
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