E-mail

E-mail is a source through which most viruses spread. A few simple precautions can help to protect your computer system from viruses:

• Use your GroupWise Mail as it is free and secure. Resnet, and all other campus departments, send announcements and other official mail to Resnet users via GroupWise.
• Avoid using Microsoft Outlook, as it has proven itself to be a major security risk on Windows-based machines.
  • If you must use Outlook, disable the 'preview pane', as this will prevent many malicious files from running automatically.
• Utilize an Internet email account that provides free virus scanning (most major providers such as Google, Yahoo, and Microsoft do this already).
• Never open emails containing attachments from people you do not know and trust. Do not open emails containing attachments unless you were expecting to recieve a file.
• Never respond to unsolicited mail.

E-Mail Frequently Asked Questions

How do I access my campus e-mail from my room?

GroupWise (the software that manages Central's email system) can be accessed in a variety of ways:

• GroupWise Mail Client
• IMAP Mail Client
• GroupWise Web Access

GroupWise Web Access is by far the easiest method, and the one that makes the most sense for students. If you wish to use the GroupWise client or an IMAP mail client, contact the Information Technology Services Helpdesk.

To access GroupWise Web Access, click here (secure link). You may be prompted to accept a security certificate to continue; click OK.

If you have any further questions about GroupWise Mail, contact the Information Technology Services Helpdesk.

How do I forward my GroupWise e-mail to my other e-mail account?

From GroupWise Web Access

1. Click the 'Options' button, which is located towards the right of the window.
2. Select the 'Rules' tab in the window that appears.
3. In the Rule Type drop-down list, select 'Forward', and then press the 'Create' button.
4. In the 'Rule Name' field type a name for your rule.
5. Skip the 'Define Optional Condition' section. Under 'Define Action', enter the email address that you wish to have your mail forwarded to.
6. Click 'Save' towards the bottom of the page.

From the GroupWise Client

1. Open the 'Tools' menu, and select 'Rules'.
2. Click on the 'New' button.
3. In the 'Rule Name' field type a name for your rule.
4. Ensure that the 'New Item' checkbox is selected in the 'When Event Is' section.
5. Select the 'Received' checkbox.
6. Select the 'Mail' checkbox in the 'Then actions are' section.
7. Click the 'Add action' button.
8. Click the 'Forward' button.
9. In the 'To:' field enter the email address you wish to forward the mail to.
10. Click 'OK'.
11. In the 'Edit Rule' window click 'Save'.
12. In the 'Rules' window make sure the checkbox to the left of your new rule is checked.
13. Click Close.

To test your new rule, send an email to your CWU account. In a few minutes you should receive the message.

How can I use other e-mail programs to send mail from my room?

Depending on the e-mail program that you want to use, you will need to configure the “SMTP Server” and “IMAP Server” parameters in the program. For detailed information, please contact the Information Technology Services Helpdesk.