What are CWU's responsibilities in the Dialup setup process?

Central Washington University, as part of the Dialup setup process, will:

Provide residents with a user account.
Provide residence hall students with Dialup access.
Provide residents with instructions on how to configure their computer for Dialup access.
Provide residents with limited technical support in relation to:
- Resnet configuration
- Virus removal
- Spyware removal

What are the resident's responsibilities in the Dialup setup process?

The resident, as part of the Dialup setup process, will:

Provide and Install a Modem for your computer.
Provide the phone cable from your computer to the wall jack in your apartment.
Bring all of the setup documents and CDs that came with their computer and the modem to campus when they move in. Without these CDs, Resnet support technicians will not be able to serve you best.

Get a copy of the setup sheet pertaining to your computer's Operating System. The following information is available through your Apartment Manager, ORS in Button Hall (963-1831).

In order to use your computer to connect to CWU's Internet & Email services, the following items must be installed or completed:

Establish your CWU Novell Student account
Modem is installed
Phone Cable is attached
Dial-up Configuration is complete

You cannot connect to CWU's dailup service until you have a valid CWU Novell Directory Services (NDS) account. You must have your Student ID number and know your 4 digit RegiPin number. The URL for the student account page is https://kothar.cts.cwu.edu/novpass.html. Your Regi PIN is only available at the Registrar's office.

You use your NDS Username (e.g. .DoeJohn.D.Students.CWU) and Password in the Connect box that Dialup Networking opens when you access CWU's service. Remember that your Novell password expires every 90 days regardless of whether you used or haven't used your account.

In the event that you need technical support on configuring your computer for this service, contact the ResNet support line (963-2200). If we cannot resolve your problem via phone support we will visit your apartment and resolve the problem.

For the most up-to-date information, we recommend looking at the ITS Dial-Up Configuration Site.